Terms & Conditions

1. Definitions

Throughout these Terms & Conditions, the following definitions apply:

• "psg138," "we," "us," or "our" refers to the psg138 online betting platform and its operators.
• "User," "you," or "your" refers to any individual who accesses or uses the psg138 platform.
• "Account" refers to the personal betting account registered by a User on psg138.
• "Services" refers to all online betting, gaming, and entertainment services provided by psg138, including but not limited to sports betting, live casino, slots, and togel (Indonesia's traditional numbers lottery).
• "Website" refers to https://psg138.cam and all associated subdomains and mobile applications.
• "Deposit" refers to funds transferred by the User into their psg138 Account for the purpose of placing bets or playing games.
• "Withdrawal" refers to funds transferred from the User's psg138 Account to the User's registered bank account.
• "Bonus" refers to promotional credits, free bets, free spins, or other promotional offerings provided by psg138.

2. Acceptance of Terms

By accessing, registering on, or using any part of the psg138 Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using our Services and close your Account.

These Terms constitute a legally binding agreement between you and psg138. Your continued use of the Website after any modifications to these Terms constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates.

3. Eligibility and Age Restriction

To register an Account and use psg138 Services, you must meet all of the following eligibility requirements:

• Age: You must be at least 21 years of age. psg138 strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and failure to provide satisfactory verification will result in immediate Account suspension and forfeiture of any funds or winnings.
• Legal Capacity: You must have the legal capacity to enter into a binding contract under the laws of Indonesia.
• Residency: You must be a resident of Indonesia. Services are intended exclusively for users located within Indonesian territory.
• Legal Compliance: Your use of psg138 Services must not violate any applicable laws or regulations in your jurisdiction.
• Single Account: You may register only one Account per person. Multiple Accounts created by the same individual are strictly prohibited and may result in Account closure and forfeiture of funds.
• Self-Exclusion Status: You must not be currently self-excluded from gambling services, either on psg138 or any other gambling platform.

4. Account Registration and Security

4.1 Registration Requirements

To create a psg138 Account, you must provide accurate, complete, and current information including but not limited to:

• Full legal name (as it appears on your Indonesian ID card or passport)
• Date of birth
• Valid email address
• Mobile phone number with Indonesian country code
• Residential address in Indonesia
• Preferred username and secure password

4.2 Account Verification (KYC)

psg138 operates under strict Know Your Customer (KYC) regulations. Before you can withdraw funds, you must complete identity verification by submitting clear copies or photos of the following documents:

• Indonesian National Identity Card (Kartu Tanda Penduduk / KTP), or
• Valid Indonesian passport
• Proof of address (bank statement, utility bill, or government correspondence dated within the last 3 months)

psg138 reserves the right to request additional documentation at any time to verify your identity, age, payment method ownership, or address. Failure to provide requested documentation within 30 days may result in Account suspension.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You agree to:

• Use a strong, unique password not shared with any other online service
• Never share your Account credentials with any third party
• Immediately notify psg138 if you suspect unauthorized access to your Account
• Log out of your Account at the end of each session, especially when using shared or public devices

You are fully liable for all activity that occurs under your Account, whether authorized by you or not. psg138 will not be liable for any loss or damage arising from unauthorized Account access due to your failure to maintain adequate security.

5. Deposits and Payments

5.1 Deposit Methods

psg138 accepts deposits via the following Indonesian banking methods:

• Bank Central Asia (BCA)
• Bank Rakyat Indonesia (BRI)
• Bank Negara Indonesia (BNI)
• Bank Mandiri
• CIMB Niaga
• OCBC NISP
• Bank Danamon
• Bank Syariah Indonesia (BSI)
• Bank Permata

All deposits must be made in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000. Maximum deposit limits vary by payment method and VIP tier; please refer to the deposit page for current limits.

5.2 Deposit Processing

Deposits via major Indonesian banks (BCA, BRI, BNI, Mandiri) are typically processed instantly and appear in your Account balance within 2 minutes. Deposits via other banks may take 5-30 minutes depending on the bank's processing time. If your deposit does not appear within the expected timeframe, please contact customer support with your transaction reference number.

5.3 Payment Method Ownership

All deposits must be made from a bank account or payment method registered in your own name. Third-party deposits are strictly prohibited. psg138 reserves the right to void any bets and withhold withdrawals if we determine that funds were deposited from a payment method not belonging to the Account holder.

5.4 Deposit Fees

psg138 does not charge fees on deposits. However, your bank may charge interbank transfer fees depending on your account type. Please check with your bank regarding their fee structure.

6. Withdrawals and Processing

6.1 Withdrawal Requirements

To request a withdrawal from your psg138 Account, you must meet the following requirements:

• Your Account must be fully verified (KYC completed)
• You must have met any applicable wagering requirements on bonuses received
• The withdrawal amount must meet the minimum threshold of Rp 100,000
• Withdrawals must be made to a bank account registered in your name matching your verified identity documents

6.2 Withdrawal Processing Time

psg138 processes withdrawal requests according to the following schedule based on your VIP tier:

• Standard Members: 1-24 hours
• Bronze/Silver VIP: 4-12 hours
• Gold VIP: 4-8 hours
• Platinum VIP: 1-3 hours
• Diamond VIP: Under 1 hour
• Black Diamond VIP: Instant priority processing

Processing times are calculated from the moment your withdrawal request is submitted and approved. Bank transfer times (typically 10 minutes to 2 hours for Indonesian domestic transfers) are additional and depend on your bank's processing speed.

6.3 Withdrawal Limits

• Standard Members: Minimum Rp 100,000 | Maximum Rp 25,000,000 per transaction
• VIP Gold and Above: Minimum Rp 100,000 | Maximum Rp 100,000,000 per transaction
• VIP Diamond: No maximum limit; custom arrangements available through your personal account manager

6.4 Withdrawal Verification

psg138 reserves the right to request additional identity verification or documentation before processing any withdrawal. Large withdrawals (over Rp 50,000,000) may require enhanced verification including proof of income source. This is a standard anti-money-laundering (AML) measure and is required by international gaming regulations.

6.5 Withdrawal Fees

psg138 does not charge fees on withdrawals. However, receiving bank fees (if any) are the responsibility of the User.

7. Bonuses and Promotions

7.1 Bonus Eligibility

Bonuses and promotions are offered at the sole discretion of psg138. To be eligible for any bonus, you must:

• Have a fully verified Account
• Meet any specific eligibility criteria stated in the promotion terms
• Not have multiple Accounts
• Not be engaging in any form of bonus abuse

7.2 Wagering Requirements

All bonuses are subject to wagering requirements before any winnings can be withdrawn. The specific wagering requirement (typically expressed as a multiple of the bonus amount, such as 20x, 30x, or 40x) will be clearly stated in each promotion's terms. For example, a Rp 100,000 bonus with a 20x wagering requirement means you must place Rp 2,000,000 in total bets before you can withdraw bonus-related winnings.

7.3 Bonus Restrictions

Unless otherwise specified in the promotion terms:

• Bonuses are non-withdrawable (only winnings derived from bonus play can be withdrawn after wagering requirements are met)
• Maximum bet limits apply while wagering bonuses (typically Rp 25,000 per bet)
• Not all games contribute equally to wagering requirements (slots typically contribute 100%, table games may contribute 10-20%)
• Bonuses expire after a set period (typically 30 days from issuance) if wagering requirements are not completed

7.4 Bonus Abuse

psg138 strictly prohibits bonus abuse including but not limited to:

• Creating multiple Accounts to claim the same promotion multiple times
• Coordinated betting with other players to guarantee profits
• Using betting strategies designed solely to clear wagering requirements with minimal risk
• Irregular betting patterns that suggest bonus abuse

Any User found to be engaging in bonus abuse will have all bonuses and related winnings voided, and their Account may be permanently closed.

8. Betting Rules and Game Conduct

8.1 Bet Acceptance

All bets placed on psg138 are subject to acceptance. We reserve the right to refuse, limit, or cancel any bet at our sole discretion, including but not limited to situations involving:

• Suspected fraud or manipulation
• Technical errors in odds or game display
• Bets placed after an event has started (for pre-match markets)
• Violation of maximum bet limits

8.2 Odds and Results

psg138 makes every effort to ensure odds accuracy and timely result settlement. However, if a manifest error occurs (such as incorrect odds display or incorrect result declaration), we reserve the right to void affected bets and refund stakes. Official results from recognized sports governing bodies and game providers are considered final for settlement purposes.

8.3 Game Integrity

All casino games, slots, and live dealer games provided on psg138 are supplied by licensed third-party providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe) and are regularly audited for fairness. Return to Player (RTP) percentages are published by game providers and cannot be altered by psg138. If you suspect any game malfunction, immediately cease play and contact customer support.

8.4 Sports Betting Specific Rules

For sports betting markets:

• All bets are settled based on the official result at the end of regular time unless otherwise specified (e.g., "To Qualify" markets include extra time and penalties)
• If a match is postponed or abandoned, bets will be voided unless the match is rescheduled and completed within 48 hours
• Live betting odds update in real-time; there may be a delay of several seconds during which bets are held for acceptance
• Mix parlay (accumulator) bets require all selections to win; if any leg is void, the entire parlay is typically void

9. Responsible Gaming

psg138 is committed to promoting responsible gambling and preventing problem gambling. We provide the following tools and resources:

• Deposit Limits: You may set daily, weekly, or monthly deposit limits on your Account
• Time-Out Periods: You may temporarily suspend your Account for a period of 24 hours to 6 months
• Self-Exclusion: You may permanently close your Account and self-exclude from psg138 Services
• Reality Checks: Session time reminders to help you track your play duration

If you feel that gambling is negatively affecting your life, relationships, or finances, please seek help. Visit our Responsible Gaming page for detailed information and support resources. You may also contact our support team at [email protected] for confidential assistance in setting up responsible gaming tools.

10. Prohibited Activities

The following activities are strictly prohibited on psg138 and may result in immediate Account closure, forfeiture of funds, and potential legal action:

• Providing false or fraudulent information during registration or verification
• Creating multiple Accounts or allowing others to use your Account
• Using the Services if you are under 21 years of age
• Engaging in money laundering or using psg138 Services to process illicit funds
• Using automated betting software, bots, or scripts
• Collusion or any form of coordinated betting to guarantee profit
• Exploiting software bugs or system vulnerabilities
• Chargebacks or fraudulent deposit disputes
• Abusive or threatening behavior toward psg138 staff or other Users

11. Limitation of Liability

To the fullest extent permitted by law, psg138 shall not be liable for:

• Any indirect, consequential, incidental, or punitive damages arising from your use of the Services
• Loss of profits, data, or business opportunities
• Technical failures, server downtime, or internet connectivity issues beyond our reasonable control
• Errors or delays in bet placement, odds display, or result settlement caused by third-party providers or network issues
• Unauthorized access to your Account resulting from your failure to maintain adequate security

In any event, psg138's total liability to you for any claims arising from your use of the Services shall not exceed the amount of funds deposited into your Account during the three months prior to the claim.

12. Account Suspension and Termination

12.1 Suspension by psg138

psg138 reserves the right to suspend or terminate your Account immediately and without prior notice if:

• You breach any provision of these Terms & Conditions
• We suspect fraud, money laundering, or illegal activity
• You fail to provide requested verification documents within the specified timeframe
• Your Account shows patterns of bonus abuse or manipulation
• We are required to do so by law or regulatory authority

12.2 Voluntary Account Closure

You may request to close your Account at any time by contacting customer support. Upon closure, you must withdraw all remaining funds in your Account. Any unused bonus funds will be forfeited. Self-exclusion periods are permanent and cannot be reversed.

12.3 Consequences of Termination

Upon Account termination for breach of these Terms, psg138 reserves the right to withhold any remaining balance and winnings. Accounts closed voluntarily in good standing will have their remaining funds returned via bank transfer within 7 business days.

13. Dispute Resolution

If you have a complaint or dispute regarding psg138 Services, please follow this process:

1. Contact Support: Email [email protected] with full details of your complaint, including Account username, transaction IDs, and relevant screenshots. Our support team will respond within 24 hours.
2. Escalation: If the issue is not resolved to your satisfaction within 7 days, request escalation to the management team for review.
3. Final Decision: Management will review all evidence and provide a final decision within 14 days. All decisions made by psg138 management are final and binding.

14. Changes to Terms

psg138 reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email to registered Users. Your continued use of psg138 Services after changes are posted constitutes acceptance of the modified Terms. If you do not agree with the changes, you must cease using the Services and close your Account.

15. Governing Law

These Terms & Conditions are governed by and construed in accordance with international online gaming regulations and the laws applicable to online services operating in Indonesia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of competent international arbitration forums.

16. Contact Information

For questions, concerns, or inquiries regarding these Terms & Conditions, please contact us:

• Website: https://psg138.cam
• Email: [email protected]
• Live Chat: Available 24/7 on all pages of the website

Our Indonesian-speaking customer support team is available around the clock to assist you.